Customer Experience Management

Kinetic and Vuka Group are the organisers of the CEM Africa Summit, previously known as Customer Experience World (CEW) the premier customer experience (CX) conference that will likely hold from 22nd - 23rd August 2024 at Century City Conference Centre, Cape Town, South Africa.

The conference will cover innovative topics in the areas of customer experience (CX) solutions, customer engagement optimization, and better customer perception to improve brands and sustainable business in Africa.

The Customer Experience Management (CEM) summit will enable the attendees to share and collaborate together, much in the same way, helping like-minded CX professionals to showcase their industry knowledge, with an emphasis on improving customer experience across Africa.

When & Location

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